Free 48 states ground shipping on orders over $200! We do not mince words on this issue! For all orders over $200.00, Brandsport absolutely pays all shipping costs for all domestic, 48 state orders* shipped via the "UPS Ground" shipping method. For the couple of items excluded from this offer, those are clearly stated on the order page. How Does This Work ? It is very simple. Whenever you see a product listed on our website, Brandsport.com, the price you see is the final price you will pay, shipped to your door (before any applicable discounts). This pricing policy also applies to all parts requests and/or e-mail or telephone orders. Why? As most savvy web shoppers have learned, many webstores claim to offer huge discounts on their parts. When in fact, many times the company simply makes up for the discount on the product with inflated "shipping/handling" charges. The fact is that, with the exception of "Blowout Specials", most Automotive Retailers pay the exact same price for most of their parts and accessories. We feel that it is much more honest on our part, and easier for you to make a purchasing decision, if you can see the total price of the product, shipped to your door. This eliminates any "hidden" costs which some webstores might sneak in to your order. Not to mention the fact that you do not need to worry about being "gouged" for additional shipping charges. We also believe that this makes it much more convenient for you, as you do not have to wait for someone to respond to you with your total invoice amount. *Orders under $200.00: Rather than requiring a minimum order amount, we simply charge standard shipping rates on all orders which total less than $200.00. Your shipping amount and options will be displayed during checkout so you will know your final cost before completing your order. Please feel free to contact us if you have any questions, comments or concerns.
No questions asked - No hassles ! We are committed to our no hassle, "no questions asked" return policy! We feel that, as consumers ourselves, the customer should not have to take the risk of getting "stuck" with an item they have purchased. This is why we state our policy so boldly. We don't want there to be any doubt where we stand on this issue. Our Policy: Excluding cases of obvious abuse, we will gladly accept legitimate returns within 14 days of receiving your order, happily and without question. This applies to any and all products (excluding drop-ship orders, custom & made-to-order items or any product for which the customer acknowledged any return restrictions when placing the order.) purchased from us regardless of the reason for the return! If you are unsure whether an item is returnable, please contact us prior to purchase. All that we ask is that 1) you please let us know the reason for your return so that we can update our site to make the product descriptions, etc. as clear as possible for other customers, and 2) the item(s) be returned to us in the original packaging and in new, unused, sell-able condition, just as you received them. Return your item(s) in their original packaging inside of a plain cardboard box, so that your shipping labels are not stuck directly to the original factory packaging. If items are returned with shipping labels on the original packaging a restock fee may be charged.* Instructions: After you receive your order from Brandsport, and if you are unhappy for any reason, simply follow these three easy steps: 1) Email our Returns department for a return authorization. 2) You will receive your return authorization within 24-36 business hours. 3) Your return authorization and accompanying form(s) will included detailed instructions on how to return your item(s). Please follow the instructions carefully in order to ensure proper credit. Upon receipt of your return, we will issue a prompt refund. Important Notice! Refunds will not include any freight or shipping/handling charges unless otherwise approved by our Returns department in advance. Also, if the original order was over $200.00 and qualified for free ground shipping and you then return the order or a portion of that order that would make the order value less than $200.00. You will be refunded the purchase amount of the item/s less the shipping costs we incurred to ship the item/s. We are committed to developing long-term relationships with our customers, which requires that our customers be not only satisfied, but literally Brandsport.com fans, and we believe that you will see this in the level of service you receive every time you do business with us. Please feel free to contact us if you have any questions, comments, or concerns. *Important Notices: When receiving your order: Please be sure to inspect your package(s) carefully at the time of delivery. Please be aware that any damage claims must be noted with the carrier at the time of delivery. Your receipt of a shipment for which no damage was noted with the carrier at the time of delivery may release Brandsport LLC from any and all liabilities. When returning your order/item(s): Please be sure to package your return properly to ensure that it will arrive in good condition and be sure to record your shipment tracking number. Please note that we cannot be responsible for any return for which we cannot verify our receipt of the item(s). We also recommend that you purchase carrier provided insurance to cover your loss in the event the item(s) become lost or damaged during shipment. Please note that any return we receive in which the item(s) and/or the packaging is not in new, sellable condition may be denied credit. This includes any return on which the package has been written, marked or otherwise defaced and/or electrical wiring or connectors have been connected. Please note that shipping costs incurred by us during the initial shipment or return shipment may be deducted from any refund amount. Auction Purchases: Items purchased through our online auctions on Ebay and will be refunded either outright or through a store credit and may be subject to certain fees (e.g. listing fees, etc.). Any such charges will be at the sole discretion of Brandsport LLC. If you have questions about any of our Auction items, please contact us.
No Sales Tax on ANY purchase!
"Consistently excellent service" "Awesome overall experience!" "...on the phone sounded like (they were) an uncle or relative" "This merchant has it's stuff together" "I would recommend this site to family and friends" "The service and kindness of the people at Brandsport are superb" "I appreciate (doing) business with a deserving American company"
Email Us sales@brandsport.com Leave us a voicemail 541-341-6555 Voicemail Center hours: 24 Hours - 7 Days a week (Pacific) Mail Us Brandsport LLC 3048 S.W. High Desert Dr. Suite M2, Prineville, OR 97754 Questions, Order Tracking, Sales and More...
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